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Daisy Mae


Prices | Minimum Order | Back-Orders |  Order Processing
Freight | Local Orders |       Return Policy | Payments Accepted
Privacy | Contact Us! |         Disclaimers | Terms of Access

 

Thank you!

Welcome and Thank You for visiting Jasper's Secret Gardens' on-line catalog.  If you have any questions regarding any of our products, or if there is a particular fragrance or product not listed on our site that you are looking for, please contact us and we will do what we can to locate it for you!
 
Prices:

Jasper's Secret Garden reserves the right to update prices, product specifications and policies at any time without notice.

Minimum Order:
No order is too small!  (or too big!)  We offer free shipping on all orders over $100.00!!

Back-Orders:
In the unlikely event that one of your items is currently out of stock, we will notify you via email and let you know.  All items that are back-ordered will be shipped as soon as they become available.  You also have the option of letting us hold your order a few days to ship the back-ordered items with your order.  This will save you money on shipping.  Bottom line?  You have the right to decide whether to substitute, cancel the order or hold your order until a shipment has come in!  We know how important your order is to you.  At Jasper's Secret Garden, we will not substitute "like" items without your express permission.

Order Processing:
Orders paid with a Credit Card or PayPal will ship within 1-3 business days of payment. We are unable to accept international orders at this time.

Freight:

~We ship via USPS Priority Mail and/or UPS Ground~
Orders are shipped USPS Priority Mail with Insurance and Delivery Confirmation.  Our cart cannot calculate Priority Mail Flat Rate Box charges, or determine if your order can fit in one.  However, we will use this service if regular USPS Priority Mail came in too high.  Jasper's Secret Garden uses Real-Time shipping quotes from USPS.
We are unable to accept international orders at this time.

We do not ship COD. We strive to keep your shipping charges as low as possible. Our shopping cart has been set up to accurately determine your shipping charges using real-time shipping rates provided by USPS Priority Mail.  In the event your order cannot fit in one box, shipping charges will be recalculated and applied to your invoice, and your approval confirmed prior to charging your credit card for additional payment.

We offer FREE shipping on all orders over $100.00!!  Our way of saying "Thank You!" for your patronage!!  We will ship via USPS Priority Mail Flat Rate or USPS Priority Mail - depending on the weight of your package. Whichever way it's shipped, we will email you the tracking number!

Large candle orders: If we can fit your candle order in a USPS Priority Mail Flat Rate box without compromising your candles, we will - but only if it will save you money on shipping!

Note: If incorrect address information is provided, there will be an additional Address Correction Fee added onto your invoice.  If you supply us with an incorrect address/zip code, we will charge you the extra shipping charges that occur for reshipping the package, plus the Address Correction Fee; you agree to these additional charges to your credit card.  Please make sure your address and zip code are correct -- Thank you!

Holiday Shipping Note: All orders are processed within 3 days of payment receipt, so please allow extra shipping time in case the USPS is slowed due to any Holiday overload or Holiday schedules of their own.

Local Orders:
If you live within the Tucson city limits, we will deliver your items to you, if you wish. (There is a small handling charge.) When you check out, please use the Comments box to let us know if you want us to deliver your products to you. Please wait for a confirmation email from us, to let you know what your total order will be. The Shopping Cart automatically calculates Shipping and Insurance. Our minimum order is $30.00, excluding Handling Charge, for in-town deliveries. If this poses a problem for you, please contact us - we will work with you!

Return Policy:

If, within 5 days of receiving your order, you are unhappy with an item you have received, please contact us.  All returns require prior approval by Jasper's Secret Garden. We will issue a "Return Merchandise Authorization Number" (RMA #), which must be legible on the outside of your package. RMA#'s are valid for 7 days from the date of issue. Packages sent to Jasper's Secret Garden without prior approval, the RMA# (clearly marked on the outside of the package) or shipped collect, will be denied and returned at the customers' expense. Please ship the item(s) unopened and unused and we will gladly exchange it, credit your account with us or refund your money. We stress the importance of unopened, unused and in resalable condition. A 25% Restocking Fee will be charged on any non-damaged return.  Please read "Important Notes" below.

It is your responsibility to:
1) Receive prior authorization for the return,
2) Write your RMA# on the outside of your package and,
3) Return the item(s) to Jasper's Secret Garden within 7 days of receipt and at your own risk. We strongly suggest that you insure your return package, as we are not liable for lost packages.

Important Notes:
Original shipping/handling fees are non-refundable.  Also note that you are responsible for the safe return of merchandise and for return shipping costs.
All Special-Orders, Sales, Closeouts and Discontinued items are final and non-refundable.
Due to the nature of body products and any of our fragrance oils (including Reed Diffuser Fragrance Oils), we are unable to accept any returns, as we would not be able to guarantee the quality and purity of returned products to our customers.  Please use discretion when ordering body products or fragrance oils for yourself or another person. Thank you for understanding. 

Damaged Package or Item(s):
On occasion, no matter how carefully an order is packed, it may reach you damaged.  Please contact us within 24 hours and we will provide you with further instructions, so that a claim can be filed.  If the package is damaged or open upon receipt, be sure to designate package(s) as damaged or open when signing the receipt.  Please hold the original carton and damaged item(s) for inspection, otherwise no claim, replacement or refund will be honored.   Please keep all boxes and the damaged item(s) until advised otherwise by the freight carrier and Jasper's Secret Garden.

Payments Accepted:
~Pay by Visa, MasterCard, Discover or American Express Credit Cards~ ~We accept PayPal~
We accept Visa, MasterCard, Discover, American Express and PayPal.  When submitting your credit card information, please use your billing address to avoid processing problems, which will delay your order.  Thank you!

Privacy Policy:
Jasper's Secret Garden believes that strong electronic privacy is crucial for the ongoing success of e-commerce.  Jasper's Secret Garden provides a state-of-the-art secured server for our Shopping Cart to receive your most confidential information.  At Jasper's Secret Garden, your privacy is our number one priority.  Whether you are placing an order, submitting a Special Order or contacting us regarding one of our products, we will never compromise or abuse your privacy or trust in us.  Your information will never be offered to a third party or sold for a profit.  That's not who or what we are about - period.  Your information will remain private and protected - we guarantee it.  You will never receive junk mail, unsolicited emails or any other type of "Spam" from Jasper's Secret Garden.

 
Contact Us!

We, at Jasper's Secret Garden, hope you enjoy our site and our products.  If you have any questions, comments or concerns, please feel free to email us at anytime and for any reason - we'll be happy to help you!  NOTE:  If you do not hear from us within 24 hours ~ please check your spam folder or the email filter that you use - your answer may have landed up there!  Thank you!
Our email address is:  jaspers garden (at) cox . net  (remove gaps!)

Disclaimers:
Disclaimer:   Perfume Oil Types
Our perfume oil "types" are wonderful inspirations of original perfumes. Our versions are NOT to be confused with the originals.  Our interpretation of these fragrances were created through chemical analysis and reproduction and the description is to give you an idea of scent character -- not to mislead you, confuse you or infringe on the manufacturer's/designer's name and valuable trademark.  All perfume oil "types" are registered TRADEMARK property and are EXCLUSIVELY owned by their original designers. Jasper's Secret Garden asserts no rights over these trademarks. Jasper's Secret Garden has no association with the original designers.

Disclaimer:   Graphics and/or Images used on our site
Unless otherwise stated, props used in our graphics/images are not included.  If you are in doubt, please contact us.

Disclaimer:
Pursuant to current United States Postal Service and other State and Federal laws, Jasper's Secret Garden is unable to make claims as to the effectiveness of the products sold in this on-line catalog for medicinal, health or occult purposes. Please do not use any of our products as a substitute for competent medical care. ~Thank You.

Terms of Access:
Within Jasper's Secret Gardens' site, a variety of trademarks are listed to provide Jasper's Secret Gardens' Customers with source supplier of these goods. Jasper's Secret Garden asserts no rights over these trademarks. The terms of all sales made are established exclusively by the terms and conditions set forth on this page and the Order Form. No other warranties, either express or implied, are given.
 


Jasper's Secret Garden ~ 2001-2017
Site Design & Maintenance by Jasper's Secret Garden ~ All Rights Reserved
No portion of this site may be reproduced or redistributed without prior written permission

"An it harm none, do what thou wilt"
~ In loving memory of Daisy Mae ~